Texify.it Privacy Policy
Last updated: May 29, 2025
1. Who We Are
Texify.it Inc. ("Texify.it", "we", "us", or "our") provides a cloud-based platform for extracting and translating text from images and documents. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
2. Scope
This policy applies to your use of:
- Our website (https://texifyit.ai)
- Any subdomains or APIs provided by Texify.it
- Mobile versions or apps linked to the core platform
3. Information We Collect
We only collect what we need to operate the Service:
- Identifiers: Name, email, authentication credentials (including Google or GitHub account data).
- Content Files: Uploaded images, PDFs, and their extracted/translated output.
- Usage Data: IP address, browser type, OS, access times, referring pages.
- Billing Data: Collected and processed securely via Stripe.
- Support Data: Chat logs, email support tickets.
- Cookies and Analytics: Only with consent (see Section 7).
4. Legal Basis for Processing (GDPR, CCPA, PIPEDA)
- Consent: For cookies, marketing emails.
- Contract: To provide core Service functionality.
- Legitimate interest: Site analytics, fraud prevention.
- Legal obligation: Recordkeeping, billing compliance.
5. Use of Information
Your data is used to:
- Operate and improve the Service
- Authenticate access and monitor usage, including Google or GitHub login sessions
- Detect fraud and maintain security
- Respond to support requests
- Send transactional notifications
- Offer new features (with opt-in)
6. Google Workspace API Limited Use Restrictions
Texify.it complies with Google's Limited Use restrictions for Workspace API user data. We affirm that we do not and will not use Google user data for any purpose other than providing the core functionality of our application.
Learn more about Google's Limited Use requirements
- We do not use Google user data for advertising purposes
- We do not use Google user data to train AI/ML models
- We do not transfer Google user data to third parties for advertising or marketing
- We only access Google Sheets and Drive data when users explicitly request export functionality
7. Data Sharing and Processors
We do not sell your personal data. We share only with:
- Supabase (authentication and database)
- AWS (OCR, translation, file processing)
- Stripe (billing)
- Email providers (transactional messages)
- OAuth Providers (Google, GitHub): used strictly for authentication during sign-up and login. We do not share or use this data for advertising, marketing, or any other unrelated purposes.
Transfers outside your region are governed by SCCs or adequacy mechanisms.
8. Cookies and Tracking
We use:
- Necessary cookies (login/session)
- Analytics cookies (GA4)
- Consent banner for EU/UK visitors
Your browser settings and our cookie banner allow you to control these.
9. Retention and Deletion
- Uploaded files auto-delete within 24 hours
- Billing data: retained for 7 years
- Support logs: retained for 2 years
- OAuth login data: retained as long as your account is active
10. Security
- TLS 1.3 and AES-256 encryption
- Role-based access controls
- Annual penetration tests
- Incident response within 24 hours
11. Your Rights
Depending on your jurisdiction, you may:
- Access, correct, or delete your data
- Withdraw consent
- File complaints with authorities
- Exercise rights via privacy@texifyit.ai
12. Policy Updates
- Material changes: 14 days' prior notice via email and in-app
- Minor changes: effective upon publication
13. Contact Us
Privacy Officer
Email: privacy@texifyit.ai